Urban Drip

POLICIES

SHIPPING POLICY

PROCESSING TIME

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

DELIVERY TIME

Standard delivery across India takes 4–7 business days depending on your location. Metro cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata) typically receive orders within 3–5 business days.

FREE SHIPPING

We offer FREE shipping on all orders above ₹999. Orders below ₹999 attract a flat shipping fee of ₹79.

ORDER TRACKING

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order from the My Orders section in your account.

DELIVERY PARTNERS

We ship via trusted courier partners including Shiprocket, Delhivery, and BlueDart to ensure safe and timely delivery across all pin codes in India.

UNDELIVERED ORDERS

If a delivery attempt fails due to an incorrect address or unavailability, the courier will attempt delivery up to 3 times. If all attempts fail, the order is returned to us. Please contact support to reship.

INTERNATIONAL SHIPPING

We currently ship within India only. International shipping is coming soon — follow us on Instagram for updates.

NEED HELP?

Email us at urbandrip.net@gmail.com or DM us on Instagram.